A Master Class in the Hardest Stop in the Customer Journey: The End

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This article is about the part of the customer journey marketers often screw up: the ending.

I know, it’s not our fault. We spend countless hours trying to minimize churn and attrition and optimize client retention. We craft helpful reminder messages — “Did you forget this?” “Time to order more,” “Take 10% off!” and those kinds of things.

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Creative Entrepreneur. I help founders 10x their business growth ⚡️I design demand for founder-led brands in high CAGR industries ⏩ https://www.petesena.com/

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Pete Sena

Pete Sena

Creative Entrepreneur. I help founders 10x their business growth ⚡️I design demand for founder-led brands in high CAGR industries ⏩ https://www.petesena.com/

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