We’re living through a time of significant disruption: social, economic, environmental, and for many of us, personal. And if we’ve learned anything from the turmoil, it’s that time is precious — it’s literally our most valuable asset. So, how do we protect that asset? First, we can get some inspiration…

It’s a whole new wand for your bag of tricks. — If life is a party, then AI is the hottest place to be right now for anyone involved with creative services, whether you’re a designer, an artist, an engineer, a researcher, a producer, an editor, or a product manager. I’m using a party analogy because dancing with AI is FUN…

As Founder of a digital consultancy, it’s my job to drive continuous improvement for everyone involved in our business, from my internal team and colleagues to clients and the customers they serve. I think about this mission all the time, even when I’m “off-duty” on evenings and weekends. And recently…

Times are tough, financially speaking, and if you read the headlines, they’re only going to get worse. I have two important words for us entrepreneurs and any self-employed person: Don’t panic. I say this for a few reasons: If you let your hardwired fight-flight-freeze-please defense mechanism hijack your common sense…

There’s a parable I love that speaks to the difference between a worker and a leader called “The Three Bricklayers.” Although there are a lot of different versions online, I like the one that has its roots in a true story: In 1666, much of London was leveled by The…

The dark side of “why”? — Recently I was in a meeting with a consulting client that went south quickly when the person leading it turned a collaborative conversation into an intimidating interrogation of their staff. All of a sudden, one of my favorite words — why? — was being used not as an invaluable tool…

When was the last time you asked why? Challenged the status quo or broke one of the norms in your life or work? If you said today, congratulations! You have successfully revisited your early childhood. …

Use it to bring people into the heart of your business. — Lately, I’ve been thinking a lot about gratitude, empathy, and especially kindness. These so-called “soft skills” aren’t actually soft at all. To me, the way you move through the world is a hardcore essential predictor of personal and professional success. And by “success,” I mean making a positive, memorable impact…

Why trust and transparency triumphs. — When we design things for real people, we exponentially increase our chances of winning. You might be reading this and saying “duh,” but having recently attended Crypto week in Miami, I saw a lot of shiny objects and technologies and products that were created for “users” — many of which…