If you are the founder of a services business, you’re probably in therapy or in desperate need of help. Look, it’s not your fault — a knowledge-driven business is one of the hardest to scale, especially if what you do is super custom and can’t easily be productized. Add to…

Expand your toolkit for greater success — If there’s one piece of advice every founder has to take to heart, it’s this: as you build your company, you don’t want to be working in your business — you want to work on your business. To do this, you need not just a skillset but a mindset to…

When you think about AI, what springs to mind? You’re not alone if you instantly get an image of some dystopian, sci-fi reality where it’s people vs. machines. From The Terminator to The Matrix and endless pixel points in between, we have an idea of what happens when robots get…

Six ways creative leaders can avoid obsolescence and obscurity. — The other day a senior design colleague reached out to me looking for advice. He was part of one of the unfortunate rounds of layoffs affecting big tech companies across the globe. I was trying to help him find his next fit, but when I started to go through how…

What’s the #1 thing every founder needs to know? I’ll give you a few minutes to make a list — top of mind might include sales, marketing, technology, product management (especially product-market fit), technical skills, fundraising, team building, leadership, management, finance, and planning/executing strategic growth and scaling. Sure… but, sorry…

The ABCs of finding your way forward — True confession time: I am a founder of a brand experience consultancy dedicated to supporting founders and visionary brand leaders. …

If the economic climate is scuttling your confidence (understandable, as we are in a technical recession), don’t panic — let these immortal words from The Princess Bride’s Dread Pirate Roberts comfort you: “Life is pain… anyone who says it differently is selling something.” As marketers, we know this. If we…

We’re living through a time of significant disruption: social, economic, environmental, and for many of us, personal. And if we’ve learned anything from the turmoil, it’s that time is precious — it’s literally our most valuable asset. So, how do we protect that asset? First, we can get some inspiration…

It’s a whole new wand for your bag of tricks. — If life is a party, then AI is the hottest place to be right now for anyone involved with creative services, whether you’re a designer, an artist, an engineer, a researcher, a producer, an editor, or a product manager. I’m using a party analogy because dancing with AI is FUN…